Fall 2009 Customer Survey Questions:
(Q-1) How do you feel about the quality of the service we perform for you?
(Q-2) Has our reliability been everything you would expect?
(Q-3) What do you like or enjoy the most about us?
(Q-4) What do you wish we could do differently?
Fall 2009 Customer Survey Responses:
Customer Name: Bill & Donna Gatsoulis
(A-1) Top notch!
(A-2) And then some.
(A-3) Chuck Always gives a courtesy call to update ok his plans for our lawnif any extra maintenence is needed, He doesn't just assume that we will go along with it! (which we probably would, but we really respect the way he treats us).
(A-4) Nothing.
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Customer Name: Pam Gatts
(A-1) You're Awesome!
(A-2) Yes
(A-3) Your reliability & proffesionalism, and you truly live up to your name of a Quality Clean Cut!
(A-4) Nothing.
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Customer Name: Jacueline Nolan (A-1) Excellent!
(A-2) Yes
(A-3) On Wednesdays when you come, you pick up my newspaper and bring it and the trash cans up to the house.
(A-4) Nothing.
_________________________________________________________________________________________________ Customer Name: Pearl Davis
(A-1) Very Good
(A-2) Yes
(A-3) My lawn looks great!
(A-4) Nothing, you are doing very well, I am very happy with your service.
_________________________________________________________________________________________________ Customer Name: Linda Stromski
(A-1) I think it's great!
(A-2) Yes and more.
(A-3) That you get back to me when I call.
(A-4) Take payments online (We are working on that Mrs. Stromski!)
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Customer Name: Charles Michaud
(A-1) Great!
(A-2) Yes
(A-3) Great Service.
(A-4) Nothing.
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Customer Name: Andy Athanasiou
(A-1) Excellent. No Complaints.
(A-2) Yes. It's nice to see that you always arrive on my scheduled service day.
(A-3) Pride in your work, the lawn always looks great.
(A-4) Bring me a starbucks coffee when I am in town! haha. Thank you, keep up the great work!
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Customer Name: Monika Karasz
(A-1) Excellent.
(A-2) Yes
(A-3) Quality of job.
(A-4) Nothing.
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